SHIPPING POLICY
Shipping Method & Delivery Time
After placing an order, you will receive a confirmation email. And will receive another email after shipment, the detailed tracking information will be included.
The Total Delivery time = Processing time + Shipping time.
Processing Time = Period between the date an order is placed and when the parcel is shipped. This includes preparing your items, performing quality checks, and packing for shipment.
Processing/Handling Time will be 1-2 Business Days.
Shipping Time = Period taken from warehouses to reach its intended destination and delivered to your address.
Shipping time will depend on your country of residence. Shipping time also primarily depends on your local customs and import procedures. It’s also important to note that multiple products in your order may ship from various locations. Below details the most typical time frames for your country/region.
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Expected Shipping Time
Below is the expected Shipping Time for parcel to arrive at your destination, you can take it as reference.
Any questions or doubts, please feel free to contact us! !
|
Expected Shipping Time |
|
|
Area |
Time |
|
United States |
6-12 Business Days |
|
United Kingdom |
6-10 Business Days |
|
Italy, Spain |
7-12 Business Days |
|
Germany, France |
6-10 Business Days |
|
Australia, Canada |
8-13 Business Days |
Please note that shipping time can be affected by holidays, weather conditions, customs laws, and other variables out of your or our hands. Please understand we cannot be held responsible for these situations.
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Package Tracking
All the orders are track-able 24/7. As soon as your watch is dispatched you will receivean email with your unique tracking number to track the progress of your delivery.
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100% Duty Free
Shopping with us offers you the peace of mind that your watch will be free from anycustoms issues on entering your country.
100% Guaranteed delivery
Shopping with us offers you the peace of mind that your watch will be free from anycustoms issues on entering your country.
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Return a product for any reason
You have up to 30 calendar days from the time you receive your item(s) to initiate a return.
Please see our Warranty and returns section for more details.
Packages must be Sign for on Delivery
If nobody is at the address at the time of delivery, a note is left in the mailbox. Anotherattempt to deliver will be made the next day. A total of three attempts to deliver will bemade. If delivery is not possible, the package will be returned to us.
You can have your package delivered to your work address if this is more convenient foryou. This should just be included as a Shipping Address on checkout. Please note that itis not possible to make a delivery to a PO Box.
If the returned product is tampered with, has some missing accessories/parts, or the factory marks/stickers are removed, the return will be not accepted.
The pictures of the watch box are provided by the manufacturing brand and are only used for representational purposes. The watch box you would receive might vary according to your product's brand, but it would be 100% authentic.
THE ITEMS YOU WILL GET ON DELIVERY
The product (watch)
The original box (from the manufacturer)
The booklet and hangtags (if they were originally provided by the brand)
Warranty booklet or papers from the manufacturer
Any other accessory provided by the brand
If requested, an appraisal certificate for insurance can be provided. If you have any further queries, feel free to contact us via the Contact Us page.